| In crisis management, the leader’s extroverted trait is of crucial importance, and enables the leader to better convey positive messages and respond to stakeholders' concerns and create coping strategies. The leader’s extroverted trait is highly consistent with the crisis situation. The crisis situation can stimulate the leader’s extroverted trait, while the extroverted trait helps the improvement of the performance in the crisis situation. When leaders make use of their extroverted trait, they should try to avoid deception, excessive confession and shirking responsibility, and improve the ability to apply the extroverted trait through reasonable paths. Leaders should recognize self-trait, improve their extroverted trait, conduct reverse thinking, strengthen communication with stakeholders, seize the golden time, pick up speed and rhythm, and promote crisis management. |
